Calendar of Events - Hospice & Palliative Care Association of New York State
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Hospice and home care employers have a unique human resources situation.  Their employees don’t go to the office every day or work under management’s direct supervision.  Agency employers see employees infrequently, because they are in the field caring for patients.  Employers depend on employees to work when scheduled and as ordered and then submit hourly documentation later.  This situation can lead to employee wage issues, which can harm agencies due to the statutory liquidated damages and attorneys' fees provisions in federal wage and hour law.  In addition, there are non-discrimination laws (e.g., Title VII and ADA) and leave laws like FMLA that require compliance and create challenges.  Although the decentralized nature of hospice and home care employment significantly augments these challenges, the Department of Labor, EEOC, and other regulators expect home care employers to comply. 

This session will address compliance issues in the hospice and home care environment, including employee travel time and per-visit pay.  This webinar will go beyond wage and hour laws to other common issues, such as discrimination and/or harassment that occurs in the patient's home or is committed by the patient – including how to respond to discriminatory staffing requests.  Learn about the importance of following discipline and discharge policies and the ramifications of making exceptions for employees in sympathetic situations.  In addition, you’ll learn about accommodations, properly handling FMLA, salary-related mistakes, and compliance strategies to help agency employers avoid common mistakes.

Continuing Education: Attendance verification for CE credits upon request

HPCANYS: Top 25 HR Mistakes How to Prevent Them


  • Employee travel time – an overlooked, but important, compliance issue
  • Dealing with discriminatory behavior in a patient's home
  • Patients have a right to choose, but their care choices are limited
  • When a salary isn't a salary
  • Problems with per-visit pay
  • Importance of following FMLA policies at each step
  • Why personnel policies are important
    • Discipline and discharge checklist
    • Important hiring and interviewing dos and don’ts

more info...
3/28/20193:00 pm - 4:30 pm ET

This session will focus on the primary clinical portions of the new CoPs, including key areas where deficiencies are frequently seen and processes that can facilitate compliance.  The interdisciplinary team is critical for compliance and improving patient and agency outcomes.  The team regulations are addressed under Coordination of Care and specified in Skilled Services and Aide Conditions.  There are several revisions regarding aides that you won’t want to miss!

Continuing Education: Attendance verification for CE credits upon request
  • Care planning and coordination of services
    • Team integration for a patient-centered approach
    • Care management
    • Plan of care changes
  • Comprehensive assessment
    • Comprehensive assessment changes
  • Skilled services – skilled nursing, therapy services, and social services combined into one condition
  • Aide services
    • Part of the integrated team
    • Can be a CNA
    • May be supervised and have duties assigned by therapists
    • Patient plan of care

more info...
4/4/20193:00 pm - 4:30 pm ET

HPCANYS: Hospice Audit Success Stories Preparing for Government Audits Latest

Do you understand the latest government audit and contractor trends?  This webinar will provide insight into Unified Program Integrity Contractors (UPICs) and how they relate to Zone Program Integrity Contractors (ZPICs) and Medicaid Integrity Contractors (MICs).  These trends include the "2 in 1" audits initiated by UPICs and recent tactics, including serial record requests, probe audits, "secret" patient interviews, and auto-denied claims.  Learn how to prepare for and recognize these trends during an audit. From the 10 questions every staff person should know, to testing your organization's record production capabilities, this program will empower you to prepare for and defend against government audits.


Continuing Education: Attendance verification for CE credits upon request


  • Current hospice audit trends
  • The government’s focus and potential risk areas
  • How hospices prepare for and address on-site auditors, including interviews of hospice personnel
  • Methods for implementing and improving audit preparation and response processes
    • 10 questions every hospice employee should be able to answer
    • Checklist for hospice audit interviews and conferences
    • Preparation for actual onsite auditor questions and requests
    • Sample dashboard data points

more info...
4/11/20193:00 pm - 4:30 pm ET

Having an agency-wide quality improvement program has always been important, but now with a Condition on QAPI (Quality Assessment/Performance Improvement), it is mandatory for agencies to comply.  Infection control is a very important and vulnerable area for home health agencies.  The integration in the QAPI program will be addressed.  Compliance often comes down to understanding what needs to be done and how.  Having a great quality program will lessen agency problems, maintain compliance, and lead to success!  Examples of audit tools and quality indicators will be provided.

Continuing Education: Attendance verification for CE credits upon request
HPCANYS: Conditions of Participation Series Infection Control QAPI


  • Infection control, prevention, and education
  • Sample five-star policies, processes, and forms
  • QAPI – review of the new CoP
  • How agencies can prepare and develop a QAPI program
    • Infection control surveillance
    • Dyspnea audit tool
    • Confusion audit tool

more info...
4/18/20193:00 pm - 4:30 pm ET

Does your strategic growth plan position your agency as a partner in preferred provider networks?  Does your agency have the knowledge and capabilities to offer “value-based care”?  An aging population, shifting reimbursement models, increases in chronic disease states, and new care delivery models that extend beyond hospitals to post-acute-care providers are demanding the implementation of preferred provider networks.  Simultaneously, value-based care and new payment models incentivize both acute- and post-acute-care providers to focus on greater coordination of care that emphasizes quality, cost effectiveness, and patient experience.  This webinar will explain the benefits and requirements of value-based care providers.  Learn the steps, data requirements, and other considerations to become and remain a preferred provider in a network that offers value-based care.  One- and two-sided risk payment models and how to prepare your agency for participation in alternative payment models will also be addressed. 

Continuing Education: Attendance verification for CE credits upon request

HPCANYS: Post-Acute Care Preferred Provider Networks Offering Value-Based Care


  • Define “coordination of care” across provider networks
  • Alternate payment models and their effectiveness on “pain points”
  • Critical data points for cross-functional quality measures necessary for value-based care
  • Hospice/home health quality reporting patient assessment initiatives
  • Data sets, outcome measures, the patient experience, and how to effectively identify partnership opportunities
  • Trends in value-based care and reimbursement, including the leading business line that is adopting and implementing these trends
  • How palliative care supports a value-based care payment system
    • Surviving Value-Based Healthcare: Connecting Your Clinical and Financial Data for the Best ROI
    • Whitepaper – Palliative Care at the Intersection of Value-Based Payment
    • Final HHVBP rule from the Federal Register
    • Guide to Health Care Partnerships for Population Health Management and Value-Based Care
    • Weblinks to critical information on value-based care and preferred-provider networks

more info...
4/25/20193:00 pm - 4:30 pm ET

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